Terms of Service

IMPORTANT — PLEASE READ. THESE TERMS OF SERVICE ("TERMS") FORM A BINDING LEGAL CONTRACT BETWEEN YOU AND ORLYN. BY ACCESSING OR USING THE ORLYN SERVICE YOU AGREE TO BE BOUND BY THESE TERMS AND BY OUR PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS OR USE THE SERVICE.

PLEASE READ SECTION 8 (HEALTH & SAFETY — NOT MEDICAL ADVICE) CAREFULLY. ORLYN IS A SELF-HELP AND WELLBEING TOOL. IT IS NOT MEDICAL CARE, AND STOPPING HEAVY OR DAILY DRINKING ABRUPTLY CAN BE MEDICALLY DANGEROUS. IN AN EMERGENCY, CALL 112, 911, OR YOUR LOCAL EMERGENCY NUMBER.

1. Definitions and Interpretation

In these Terms, the following capitalised words have the following meanings:

"Account" means the personal account created by a User to access and use the Service.

"AUDIT-C" means the three-question Alcohol Use Disorders Identification Test (Consumption) self-questionnaire that the Service may present during onboarding as a self-reflection prompt. It is not a clinical diagnosis.

"Check-in" means a User's optional daily entry within the Service, which may include a mood rating, a named mood, a craving-intensity rating, and a free-text reflection.

"Coach" means the in-Service artificial-intelligence support feature described in Section 9, which generates conversational, support-only responses using a third-party AI provider.

"Content" means any text, graphics, images, audio, video, data, software, or other material uploaded, posted, transmitted, or otherwise made available through the Service.

"Effective Date" means the date on which these Terms become effective for a User, which is the earlier of (a) the User's first access or use of the Service following the Last Updated date, or (b) the User's express acceptance of these Terms.

"League" means the weekly, pseudonymous grouping in which Users are ranked against other Users on the basis of sober-day progress, displaying only a username and a generated avatar.

"Personal Data" has the meaning given in the EU General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR") and equivalent terms in other applicable laws.

"Orlyn", "we", "us", or "our" means Luca Diaz Hilterscheid, operating as a sole proprietor (Einzelunternehmer) under the laws of the Federal Republic of Germany, contactable at luca@orlyn.ai. Orlyn is the trading name under which the Service is provided. References in these Terms to a "legal entity", an "affiliate", an "officer", a "director", or an "employee" of Orlyn are to be construed accordingly until such time as Orlyn is registered or incorporated as a separate legal entity, at which point these Terms will be updated.

"Service" means the Orlyn mobile application, the associated website at orlyn.ai, the Coach, the Leagues, and all features, functionalities, and services provided by Orlyn.

"Streak" means the continuous count of sober days that the Service maintains for a User from the User's chosen start date, together with the User's lifetime totals.

"Subscription" means an auto-renewing paid plan giving access to premium features of the Service, as described in Section 6.

"Third-Party Services" means external applications, platforms, providers, and services that may be integrated with or accessible through the Service, including the Coach's AI provider and the payment providers.

"User", "you", or "your" means any individual who accesses or uses the Service.

"User Content" means any Content that Users submit, upload, post, or otherwise make available through the Service, including League usernames, avatars, Check-in reflections, and messages to the Coach.

1.2 Interpretation

Words importing the singular include the plural and vice versa. Words importing any gender include all genders. References to a statute or statutory provision include any modification or re-enactment thereof. Headings are for convenience only and do not affect interpretation. "Including" and "includes" are not words of limitation.

1.3 Translations

These Terms are published in English. Orlyn may provide translations into other languages for convenience. In the event of any conflict or inconsistency between the English version and any translation, the English version prevails, except where mandatory consumer protection law of the User's jurisdiction requires otherwise.

1.4 Relationship to the Privacy Policy

How Orlyn collects, uses, and protects Personal Data — including the data concerning health that the Service processes and the data sent to the Coach's AI provider — is governed by the Orlyn Privacy Policy, which is incorporated into these Terms by reference. Capitalised terms not defined in these Terms have the meaning given in the Privacy Policy, and vice versa. In the event of conflict between these Terms and the Privacy Policy with respect to the processing of Personal Data, the Privacy Policy prevails.

2. Acceptance of Terms and Contract Formation

2.1 Agreement

By creating an Account, completing the onboarding flow, downloading the Orlyn application, or accessing or using the Service, you (a) confirm that you have read and understood these Terms and our Privacy Policy, and (b) agree to be bound by them. The contract between you and Orlyn is formed at the moment you complete the onboarding flow or first access the Service, whichever is earlier.

2.2 Capacity

By accepting these Terms you represent and warrant that you have the legal capacity to enter into a binding contract in your jurisdiction of residence and that you are not barred from using the Service under any applicable law.

2.3 Electronic Communications Consent

You consent to receive electronic communications from Orlyn, including email, push notifications, and in-app messages, in connection with your use of the Service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

3. Eligibility — You Must Be 18+

3.1 Age Requirement

The Service is available only to individuals who are at least eighteen (18) years of age. Because the Service concerns alcohol use and recovery, Orlyn does not knowingly offer the Service to, or process Personal Data from, anyone under 18. If you are under 18 you must not use the Service. If Orlyn becomes aware that a User is under 18, Orlyn will suspend and delete the Account in accordance with its data deletion procedures. By using the Service you represent and warrant that you are 18 years of age or older.

3.2 Account Registration

To access the full Service, you must create an Account by providing accurate, current, and complete information. You are responsible for the confidentiality of your Account credentials and for all activities under your Account. You must notify Orlyn promptly of any unauthorised use of your Account or any breach of security. You may not use another person's Account or transfer your Account.

3.3 Geographic Availability

The Service is offered from Germany and is available in jurisdictions where its operation is legally permitted. By accessing the Service you represent and warrant that your use does not violate any applicable law in your jurisdiction. Orlyn reserves the right to limit the availability of the Service to any person, region, or jurisdiction at its sole discretion.

4. Description of the Service

4.1 Overview

Orlyn is a self-help and wellbeing application that supports people who want to reduce or stop drinking alcohol. It is a motivational, self-tracking, and peer-support tool. It is not a medical device, not therapy, not a treatment for alcohol use disorder, and not a substitute for professional care (see Section 8).

4.2 Core Features

The Service offers, among other features:

• Live sober Streak: a continuously running counter of your sober days from a start date you choose, with lifetime totals.
• Daily Check-in: a one-tap entry where you may log your mood (on a scale and by named mood), your craving intensity, and a free-text reflection.
• No-shame relapse and reset: if you drink, you can reset your current Streak without losing your recorded lifetime progress. The Service is designed around a no-shame, no-judgement approach to setbacks.
• Weekly pseudonymous Leagues: Users are grouped and ranked each week against other Users on the basis of sober-day progress. Leagues display only a pseudonymous username assigned by the Service and a generated avatar; your real name, email, Check-in reflections, and Coach conversations are never shown to other Users.
• Craving toolkit: a set of in-the-moment rescue exercises and resources to help you get through cravings and urges.
• The Coach: a 24/7 AI support feature you can message for encouragement and general wellbeing information, subject to Section 9.

4.3 No Money Mechanic — No Staking, No Payout

The Service contains no money mechanic. There is no monetary stake, no wager, no wallet, no pot, no forfeit, no payout, no prize, and no transfer of funds between Users. Leagues are for motivation and recognition only and award no money or thing of monetary value. In Orlyn, the Streak is the stake — the only thing you stand to lose by drinking is your Streak, not money. The only payments in the Service are the optional Subscriptions described in Section 6, which are charged to you in exchange for premium features and are never paid out, pooled, redistributed, or won. The Service is not a gambling, betting, wagering, gaming, banking, e-money, payment, investment, or money-transmission service, and is not licensed or operated as any of those in any jurisdiction.

4.4 Service Modifications

Orlyn may modify, suspend, or discontinue any part of the Service at any time. Where a modification materially and adversely affects a User, Orlyn will use reasonable efforts to notify affected Users at least thirty (30) days in advance through the Service or by email, except (a) where the modification is required by law, (b) where prior notice would create a security or fraud risk, or (c) where the User has agreed to a shorter notice period. Changes to these Terms are governed by Section 16.

5. Account and Security

5.1 Your Responsibilities

You are responsible for safeguarding your Account credentials and for all activity that occurs under your Account. You agree to use a strong, unique password and to keep your contact details current. Orlyn supports Sign in with Apple, Google sign-in, and email-based authentication; your use of a sign-in provider is also subject to that provider's terms.

5.2 Unauthorised Use

You must notify Orlyn promptly at luca@orlyn.ai if you suspect any unauthorised access to or use of your Account. Orlyn is not liable for any loss arising from unauthorised use of your Account that results from your failure to keep your credentials confidential, except to the extent such loss is caused by Orlyn or cannot be excluded under mandatory law.

5.3 Suspension for Security

Orlyn may suspend or restrict access to an Account where it reasonably believes doing so is necessary to protect the security of the Service, of the User, or of other Users, restoring access as soon as the reason for the suspension has been resolved.

6. Subscriptions and Billing

6.1 Optional Paid Plans

Some features of the Service require a paid Subscription. The features included in each Subscription tier at any time are described in the Service. Orlyn operates a hard paywall with no free trial: where a Subscription is required, the applicable price is charged at the start of the Subscription on every channel. The Subscriptions are billed through the store or payment provider for your purchase channel, as set out below.

6.2 In-App Subscriptions (Apple In-App Purchase via RevenueCat)

If you subscribe inside the Orlyn iOS application, your Subscription is sold and billed by Apple through In-App Purchase, with subscription state managed for Orlyn by RevenueCat. The following terms apply:

• Price: the equivalent of nine US dollars and ninety-nine cents (USD 9.99) per week, or forty-nine US dollars and ninety-nine cents (USD 49.99) per year, in the local-currency equivalent set by Apple and displayed on the paywall before you purchase.
• Auto-renewal: your Subscription renews automatically at the end of each billing period at the then-current price, and Apple charges the renewal to your Apple ID payment method, until you cancel.
• No free trial: in-app Subscriptions, including the weekly and the annual plans, do not include a free trial. The applicable price is charged at the start of the Subscription.
• Cancellation: you manage and cancel an in-app Subscription through your Apple ID subscription settings (on iOS, Settings → your name → Subscriptions). Cancellation takes effect at the end of the current billing period. To avoid renewal, cancel at least twenty-four (24) hours before the end of the current period, as required by Apple.
• Refunds: refunds for in-app Subscriptions are handled by Apple in accordance with Apple's policies, without prejudice to any non-waivable consumer right you have under Section 7 or mandatory law.

6.3 Website Subscriptions (Stripe Checkout)

If you subscribe through the Orlyn website at orlyn.ai, your Subscription is processed by Stripe, and the following terms apply:

• Price: the same prices as the in-app plans — the equivalent of USD 9.99 per week or USD 49.99 per year, displayed in your local currency on the checkout page before you confirm.
• Auto-renewal: your Subscription renews automatically at the end of each billing period at the then-current price, charged by Stripe to the payment method on file, until you cancel.
• No free trial: neither the weekly nor the annual website plan includes a free trial. The applicable price is billed immediately on sign-up, and the Subscription renews automatically thereafter.
• Cancellation: you may cancel a website Subscription at any time through the Stripe customer portal accessible from your Orlyn account, effective at the end of the then-current billing period. For Users in Germany and the EU, an additional two-step cancellation route is described in Section 6.6.

6.4 Express Informed Consent and Pre-Billing Disclosure (ROSCA; California Automatic Renewal Law standard, applied nationally)

Before you are charged, Orlyn (or the applicable store or payment provider) discloses, clearly and conspicuously, the Subscription price, the billing frequency, the auto-renewing nature of the Subscription, and how to cancel. By completing your purchase you give your express, affirmative consent to those automatic-renewal terms. These commitments are made to comply with the US Restore Online Shoppers' Confidence Act (ROSCA) and Section 5 of the Federal Trade Commission Act, and Orlyn voluntarily applies the higher standard of the California Automatic Renewal Law (California Business and Professions Code §§ 17600 et seq.) to all Users nationally, including:

• clear and conspicuous disclosure of the price and billing period before you provide payment information;
• a record of your affirmative consent to the auto-renewal terms;
• an easy, same-medium cancellation method — an online Subscription can be cancelled online (through the Apple subscription settings or the Stripe customer portal, as applicable) without having to call or visit in person; and
• renewal reminders and advance notice of any price increase, as described in Section 6.5.

6.5 Price Changes and Renewal Notices

Orlyn may change Subscription prices prospectively. Where required by applicable law or store policy, and in any event for Users to whom the California Automatic Renewal Law standard in Section 6.4 applies, existing subscribers will be given advance notice of a price increase — at least seven (7) to thirty (30) days before the increase takes effect on a renewal, by a method you can retain (such as email or an in-app notice) — and the increase applies only to billing periods beginning after the notice period. A price change never applies retroactively to a period already paid for.

6.6 German and EU Cancellation Button (§ 312k BGB — Website Subscriptions)

For website Subscriptions concluded by consumers in Germany and, where applicable, elsewhere in the EU, Orlyn provides on the orlyn.ai website a clearly labelled, two-step online cancellation facility that is permanently and easily accessible without logging in, in accordance with § 312k of the German Civil Code (BGB): a first confirmation control labelled "Verträge hier kündigen" ("Cancel contracts here") that leads directly to a confirmation page with a second control labelled "Jetzt kündigen" ("Cancel now"). Submitting the second control sends your cancellation, and Orlyn confirms its receipt and the effective date on a durable medium (for example, by email). This cancellation route is in addition to the Stripe customer portal route in Section 6.3. Because in-app Subscriptions are billed and cancelled through Apple, they are cancelled in your Apple ID subscription settings rather than through this button.

6.7 Currency and Taxes

Prices are displayed and charged in the local currency presented at the point of purchase. Any reference to amounts in US dollars in these Terms is indicative; the equivalent amount in your billing currency, at the rate applied by Apple or Stripe at the time of the transaction, applies to you. Orlyn is operated by a sole proprietor who is not currently registered for value-added tax, and Orlyn does not separately charge VAT; you remain responsible for any tax that a jurisdiction imposes on you in connection with your use of the Service, except where Orlyn is required by law to collect and remit it.

6.8 No Dark Patterns

Orlyn does not use dark patterns, confirm-shaming, or deliberately obstructive flows to discourage cancellation. You may cancel at any time through the channel applicable to your Subscription.

7. Right of Withdrawal (EU/UK Consumers)

This Section 7 applies to consumers in the European Union, the European Economic Area, and the United Kingdom and prevails over any conflicting provision elsewhere in these Terms. It applies to Subscriptions purchased through the website (Stripe). In-app Subscriptions purchased through Apple are also subject to Apple's own withdrawal and refund handling.

7.1 Withdrawal Instruction (Widerrufsbelehrung)

Right of withdrawal. You have the right to withdraw from this contract within fourteen (14) days without giving any reason. The withdrawal period is fourteen (14) days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us — Luca Diaz Hilterscheid (Orlyn), Märkische Heide 5, 14532 Kleinmachnow, Germany, luca@orlyn.ai — of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an email). You may use the model withdrawal form in Annex A, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we will reimburse to you all payments received from you without undue delay and in any event not later than fourteen (14) days from the day on which we are informed of your decision to withdraw. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

7.2 Express Consent to Immediate Performance and Waiver of the Right of Withdrawal (§ 356(5) BGB)

A Subscription is a contract for the supply of digital content and digital services that are not supplied on a tangible medium. If you want the Service to begin immediately — that is, within the 14-day withdrawal period — you may, at checkout, expressly request that performance begin during the withdrawal period and expressly acknowledge that, once Orlyn has fully performed the contract, you lose your right of withdrawal. In line with § 356(5) BGB:

• you give your express prior consent to Orlyn beginning performance before the withdrawal period ends; and
• you acknowledge that you thereby lose your right of withdrawal once performance has begun and the contract has been fully performed.

Orlyn will confirm this consent and acknowledgement to you on a durable medium (for example, by email), as required by § 312f BGB. Where you have given that consent and acknowledgement and performance has begun, the right of withdrawal in Section 7.1 is extinguished to the extent provided by law. Where you exercise a valid right of withdrawal after performance has begun but before it is complete, you owe a proportionate amount for the part of the Service already provided, calculated on the agreed total price.

7.3 No Waiver of Non-Waivable Rights

Nothing in this Section 7 purports to remove or limit any consumer right that cannot be waived under the mandatory law of your country of habitual residence.

8. Health and Safety — NOT MEDICAL ADVICE

This Section 8 is one of the most important parts of these Terms. Please read it carefully.

8.1 Orlyn Is a Self-Help and Wellbeing Tool, Not Medical Care

Orlyn provides general motivational, educational, self-tracking, and peer-support features for people who want to reduce or stop drinking. Orlyn is not medical care, is not therapy or counselling, is not a treatment for alcohol use disorder or any other condition, and is not a medical device. Orlyn does not diagnose, treat, cure, prevent, screen for, or assess any disease or health condition, and does not provide medical, clinical, psychological, or therapeutic advice. The Service, including the Streak, the Check-in, the AUDIT-C self-reflection, the craving toolkit, the Leagues, and the Coach, is for general wellbeing and self-management only and is not a substitute for professional medical or mental-health care. Always seek the advice of a qualified physician or other qualified health provider with any questions you have regarding alcohol use, your health, or a medical condition, and never disregard professional medical advice or delay seeking it because of something you have read or received in the Service.

8.2 Alcohol-Withdrawal Danger Warning

Stopping or sharply reducing heavy or daily alcohol use can be medically dangerous and, in some cases, life-threatening. Abrupt alcohol withdrawal can cause serious symptoms, including seizures and a condition called delirium tremens (DTs), which can be fatal if untreated. If you drink heavily or daily, do not stop abruptly on your own. Talk to a doctor or a qualified medical professional before you quit or significantly cut down, so that your withdrawal can be assessed and, if necessary, medically supervised. Orlyn does not provide medical detoxification, does not monitor your physical safety, and cannot determine whether it is safe for you to stop drinking. You use the Service to support a change in your drinking at your own risk and remain responsible for obtaining appropriate medical care.

8.3 Not for Emergencies; Crisis Resources

The Service, including the Coach, is not an emergency service and must never be relied on in a crisis or medical emergency. If you are experiencing a medical emergency, withdrawal symptoms such as seizures, confusion, hallucinations, or severe shaking, or if you are in danger or thinking about harming yourself, do not use the Service to seek help — call 112 (in the EU/UK), 911 (in the US/Canada), or your local emergency number immediately, or contact your local emergency, poison-control, or crisis service. If you are in crisis, please also reach out to a local crisis or suicide-prevention helpline. The Coach may, where it detects content suggesting a crisis or medical emergency, respond by directing you to emergency and crisis resources; that automated routing is a safety feature only and is not a substitute for contacting emergency services yourself.

8.4 Assumption of Risk

You acknowledge and agree that decisions about your alcohol use, your health, and your medical care are yours to make, in consultation with qualified professionals, and that you assume the risks associated with changing your drinking. To the maximum extent permitted by applicable law, and subject to Section 12.2, you use the Service on the basis of this acknowledgement. Nothing in this Section excludes or limits any liability that cannot be excluded or limited under mandatory law, including liability for death or personal injury caused by Orlyn's negligence (see Section 12.2).

9. The Coach (AI) — Terms and Disclaimer

9.1 You Are Interacting with an AI

The Coach is an artificial-intelligence feature, not a human. When you use the Coach, you are interacting with an automated system that generates responses using a third-party AI provider (currently DeepSeek). The Coach is labelled as an AI within the Service. The content of your messages to the Coach is transmitted to and processed by that third-party AI provider to generate replies, as described more fully in the Privacy Policy. If you do not wish your messages to be processed in this way, do not use the Coach; the rest of the Service does not depend on it.

9.2 AI Responses May Be Inaccurate

Coach responses are generated automatically and may be inaccurate, incomplete, out of date, or otherwise wrong. They are general support and wellbeing information only. The Coach does not provide medical, clinical, psychological, therapeutic, legal, financial, or other professional advice, and is not a substitute for a doctor, therapist, counsellor, or any qualified professional.

9.3 Do Not Rely on the Coach for Medical, Clinical, or Crisis Decisions

You must not rely on the Coach for any medical, clinical, safety, or crisis decision. In particular, do not use the Coach to decide whether or how to stop drinking, to manage withdrawal, or to respond to a medical or mental-health emergency. For those matters, consult a qualified professional and, in an emergency, contact emergency services as described in Section 8.3.

9.4 Your Responsibility

You remain solely responsible for how you use, interpret, and act on anything the Coach generates. To the maximum extent permitted by applicable law, and subject to Section 12.2, Orlyn is not liable for any action you take or refrain from taking on the basis of a Coach response.

10. Acceptable Use and User Content

10.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service in a manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use.

10.2 Prohibited Conduct

You must not:

• violate any applicable local, regional, national, or international law or regulation;
• impersonate any person or entity or misrepresent your affiliation;
• harass, threaten, bully, intimidate, defame, or abuse any other User, including through your League username, avatar, or any message or content;
• post or transmit content that is illegal, defamatory, obscene, hateful, sexually explicit, invasive of another's privacy, or that infringes any intellectual-property or other right;
• attempt to identify, contact, or de-anonymise another User behind their League pseudonym, or collect or harvest information about other Users without their consent;
• use the Service to promote alcohol sales, the abuse of alcohol or other substances, or self-harm;
• use automated means, bots, or scripts to access the Service except as expressly authorised, or attempt to gain unauthorised access to the Service or to other Users' Accounts;
• circumvent or attempt to circumvent any security or content-moderation feature;
• upload or transmit viruses, malware, or other harmful code;
• reverse engineer, decompile, or disassemble any portion of the Service except to the extent that applicable law expressly permits; or
• use the Service in any manner that could create liability for Orlyn or cause it to lose services from its providers.

10.3 User Content Standards

You are responsible for the User Content you submit, including your League username, your generated or chosen avatar, your Check-in reflections, and your messages to the Coach. User Content must comply with these Terms and must not contain material that is illegal, defamatory, obscene, threatening, harassing, invasive of privacy, infringing, or otherwise objectionable. Leagues are pseudonymous: your League username is assigned by the Service as a neutral pseudonym and does not reveal your identity.

10.4 Reporting and Blocking; Moderation

The Service provides tools to report content or conduct you consider objectionable and to block other Users. Orlyn reviews reports and may remove User Content, hide it, restrict its visibility, or suspend or terminate the responsible Account where User Content or conduct breaches these Terms. Orlyn aims to act on credible reports of harassment or other serious breaches within a reasonable time. Orlyn does not pre-screen all User Content and is not obliged to monitor the Service, but reserves the right to do so.

10.5 Licence to User Content

You retain ownership of your User Content. By submitting User Content to the Service, you grant Orlyn a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, display, and use that User Content solely to operate, provide, secure, and improve the Service (for example, to show your League username and avatar to other Users in your League, to display your own Check-in history back to you, and to transmit your Coach messages to the AI provider to generate replies). This licence ends when the User Content is deleted from the Service, except where (a) it has already been shown to other Users who retain a copy, or (b) Orlyn is required by law to retain it, or (c) it has been de-identified or aggregated such that it can no longer be linked to you. Orlyn does not sell User Content and does not use the content of your Check-in reflections or Coach messages for advertising.

11. Intellectual Property and Licence; Third-Party Services

11.1 Orlyn's Intellectual Property

The Service and all Content, features, and functionality provided by Orlyn (including all software, text, displays, images, audio, design, and the selection and arrangement thereof) are owned by Orlyn or its licensors and are protected by copyright, trademark, and other intellectual-property laws. "Orlyn", the Orlyn name, and the Orlyn logo and marks are trademarks of Orlyn; you may not use them without Orlyn's prior written permission.

11.2 Licence to You

Subject to your compliance with these Terms, Orlyn grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your personal, non-commercial purposes. This licence does not include any right to modify, distribute, sell, or create derivative works from the Service.

11.3 Third-Party Services

The Service relies on Third-Party Services, including the Coach's AI provider (DeepSeek), the payment providers (Apple In-App Purchase with RevenueCat for in-app Subscriptions; Stripe for website Subscriptions), authentication providers (Apple, Google), hosting and infrastructure providers, push-notification delivery, analytics, and crash reporting. The current list and the data each receives are described in the Privacy Policy. Your use of a Third-Party Service is also governed by that provider's own terms and privacy notice. Orlyn is not responsible for the content, functionality, availability, or practices of any Third-Party Service, and does not guarantee the continued availability of any integration; a provider may change or discontinue its service in a way that affects the Service.

12. Disclaimers of Warranties and Limitation of Liability

12.1 Disclaimer — "As Is"

Subject to Sections 12.2 and 12.6, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. Without limiting the foregoing, and consistent with Sections 8 and 9, Orlyn does not warrant that the Service or the Coach will be accurate, reliable, uninterrupted, secure, or error-free, that any defect will be corrected, or that the Service will achieve any particular outcome relating to your drinking, sobriety, health, or wellbeing.

12.2 Liability That Is Never Excluded

Nothing in these Terms excludes or limits Orlyn's liability for: (a) death or personal injury caused by Orlyn's negligence; (b) fraud or fraudulent misrepresentation; (c) intentional misconduct or gross negligence (Vorsatz und grobe Fahrlässigkeit); or (d) any other liability that cannot lawfully be excluded or limited under the law applicable to you. This Section 12.2 prevails over every other provision of these Terms.

12.3 Excluded Damages

Subject to Sections 12.2 and 12.6, to the maximum extent permitted by applicable law, Orlyn and its licensors and providers are not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with your use of, or inability to use, the Service or the Coach, whether based in warranty, contract, tort (including negligence), or any other legal theory.

12.4 Liability Cap

Subject to Sections 12.2, 12.5, and 12.6, Orlyn's aggregate liability to a User for all claims arising out of or relating to these Terms or the Service in any twelve (12) month period is limited to the greater of (a) the total amount the User paid to Orlyn (or through the applicable store or payment provider for the Service) in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred euros (€100) or the equivalent in the User's local currency.

12.5 Essential Contractual Obligations (German law)

For liability arising from a breach of an essential contractual obligation (Kardinalpflicht) — an obligation whose fulfilment is essential to the proper performance of the contract and on whose observance you may reasonably rely — that is not otherwise covered by Section 12.2, Orlyn's liability is limited to the typical, foreseeable damage at the time the contract was concluded.

12.6 Mandatory Consumer and Product-Liability Rights (EU/EEA/UK/Canada)

Nothing in Section 12 excludes or limits any warranty, guarantee, remedy, or right that cannot lawfully be excluded or limited under the consumer-protection law applicable to you. For Users who are consumers in the European Union, the European Economic Area, the United Kingdom, Canada, or any other jurisdiction with comparable protections, statutory warranties of conformity and other non-waivable consumer rights apply in addition to anything stated in these Terms, and the limitations in Sections 12.3, 12.4, and 12.5 apply only to the extent permitted by that law. Orlyn further acknowledges its liability under applicable product-liability law, including the EU product-liability regime and the German Produkthaftungsgesetz, which is not excluded or limited by these Terms.

12.7 Basis of the Bargain

You acknowledge that the disclaimers and limitations in this Section 12 are an essential basis of the bargain between you and Orlyn and that Orlyn would not provide the Service without them, in each case to the extent permitted by applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Orlyn from and against any third-party claims, liabilities, damages, losses, and reasonable expenses (including reasonable legal fees) arising out of or relating to (a) your breach of these Terms, (b) your User Content, (c) your use of the Service in a manner not authorised by these Terms, or (d) your violation of any applicable law or of any third-party right. This Section 13 does not apply to Users who are consumers in the European Union, the European Economic Area, the United Kingdom, Canada, or any other jurisdiction whose consumer-protection law restricts a business's ability to require a consumer to indemnify it; for those Users, this Section applies only to the extent permitted by that law and never beyond liability the consumer would have under the general law.

14. Dispute Resolution

14.1 Informal Resolution First

Before starting any formal proceeding, you agree to contact Orlyn at luca@orlyn.ai and to try to resolve the dispute informally for at least thirty (30) days. Many concerns can be resolved this way.

14.2 Binding Arbitration and Class-Action Waiver — United States Users Only

This Section 14.2 applies only to Users located in the United States. For such Users, any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including the determination of the scope or applicability of this arbitration agreement, will be resolved by binding arbitration administered by JAMS under its applicable Comprehensive Arbitration Rules and Procedures, except as modified by these Terms. The arbitration will be conducted in English and will take place in the county of the User's residence or, at the User's option, by video conference. Judgment on the award may be entered in any court of competent jurisdiction. Either party may bring an individual claim in small-claims court instead of arbitration if it qualifies, and either party may seek injunctive or other equitable relief in court to protect intellectual-property rights or confidentiality. Class-action waiver: to the fullest extent permitted by law, claims may be brought only in a party's individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding, and the arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding.

14.3 Arbitration and Class Waiver Do Not Apply Outside the US

The arbitration agreement and the class-action waiver in Section 14.2 do NOT apply to, and may not be enforced against, consumers in the European Union, the European Economic Area, the United Kingdom, or Canada, or any other User whose mandatory consumer-protection law renders pre-dispute arbitration agreements or class-action waivers unenforceable against consumers. For those Users, disputes are governed by Section 15, and they retain full access to their local courts and to any collective-redress and alternative-dispute-resolution mechanisms available to them under their own law.

15. Governing Law and Venue

15.1 EU, EEA, and UK Users

For Users located in the European Union, the European Economic Area, or the United Kingdom, these Terms are governed by the laws of the Federal Republic of Germany, without regard to its conflict-of-laws rules and without prejudice to the mandatory law of the User's country of habitual residence under Article 6(2) of Regulation (EC) No 593/2008 (Rome I), which continues to protect you. Disputes are subject to the non-exclusive jurisdiction of the courts of Berlin, Germany, except that a consumer may also bring proceedings in the courts of the consumer's country of residence, and a consumer may be sued by Orlyn only in the courts of the consumer's country of residence.

15.2 United States Users

For Users located in the United States, these Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and — subject to the arbitration agreement in Section 14.2 — any legal action that is not subject to arbitration is brought exclusively in the federal or state courts located in Wilmington, Delaware, and the User consents to personal jurisdiction and venue there.

15.3 Other Users

For Users located outside the European Union, the European Economic Area, the United Kingdom, and the United States, these Terms are governed by the laws of the Federal Republic of Germany, without regard to its conflict-of-laws rules, subject to the mandatory law of the User's country of habitual residence, which continues to apply where it cannot be derogated from by agreement.

15.4 Operator and Service Address

The operator of the Service is Luca Diaz Hilterscheid (Einzelunternehmer), Märkische Heide 5, 14532 Kleinmachnow, Germany. Full legal-notice details are set out in the website Impressum.

16. Changes to These Terms

16.1 Right to Modify, with Notice

Orlyn may modify these Terms from time to time. Where a modification materially and adversely affects you, Orlyn will notify you through the Service or by email at least thirty (30) days before it takes effect, except where (a) a shorter period is required by law, or (b) the change is wholly in your favour.

16.2 Valid Reasons (EU Consumers)

For ongoing contracts with consumers in the EU, EEA, and UK, Orlyn will only make a unilateral change to these Terms where there is a valid reason for doing so — for example, to reflect a change in applicable law or regulation, a change in the features or technical operation of the Service, a change required by a store or payment provider, or to address a security or safety need — and the change will be proportionate to that reason. Orlyn will state the reason in the notice. If you do not accept the change, you may terminate your contract and Account before the change takes effect, free of charge; for a prepaid Subscription, any unused portion will be refunded on a pro-rata basis. Continued use of the Service after the change takes effect constitutes acceptance of the modified Terms, to the extent permitted by applicable law.

17. Termination

17.1 Termination by You

You may stop using the Service and delete your Account at any time, using the in-app account-deletion flow (described in the Privacy Policy) or by contacting Orlyn at luca@orlyn.ai. Cancelling a Subscription is done through the channel described in Section 6. Termination does not relieve you of obligations that arose before termination.

17.2 Termination by Orlyn

Orlyn may suspend or terminate your Account, with notice where reasonable and lawful, if (a) you materially breach these Terms, (b) you engage in conduct prohibited by Section 10.2, (c) Orlyn is required to do so by law or by a store or payment provider, (d) your continued use creates a security, safety, or fraud risk, or (e) the Service or a material part of it is discontinued. Where reasonable and lawful, Orlyn will give you prior notice and an opportunity to cure.

17.3 Effect of Termination

On termination, (a) the licences granted to you under these Terms end and you must stop using the Service, (b) your Personal Data is handled as described in the Privacy Policy, including the deletion process set out there, and (c) provisions that by their nature survive termination survive, including Sections 1, 8, 9, 11, 12, 13, 14, 15, 18, and 19.

18. Severability and Entire Agreement

18.1 Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, it is to be modified to the minimum extent necessary to make it valid and enforceable or, if it cannot be so modified, severed; the remaining provisions remain in full force. Where a provision is unenforceable against consumers in a particular jurisdiction (for example, the arbitration and class-waiver provisions outside the US under Section 14.3), it is treated as not applying to those consumers, without affecting its validity for Users to whom it lawfully applies.

18.2 Entire Agreement

These Terms, together with the Privacy Policy and any supplemental terms presented to you at the point of a specific transaction, constitute the entire agreement between you and Orlyn regarding the Service and supersede all prior and contemporaneous understandings on that subject. Nothing in this Section limits any liability for fraud or fraudulent misrepresentation. In the event of conflict, the order of precedence is: (1) supplemental terms presented at the point of a specific transaction (for that transaction); (2) the Privacy Policy (for Personal Data); (3) these Terms.

18.3 Apple App Store Terms

If you download the Orlyn application from the Apple App Store, you acknowledge and agree that (a) these Terms are between you and Orlyn, not Apple; (b) Apple has no obligation to provide maintenance or support for the application; (c) in the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any), Apple having no other warranty obligation; (d) Apple is not responsible for addressing any claim by you or a third party relating to the application or your use of it, including product-liability, consumer-protection, or intellectual-property claims; and (e) Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce this Section 18.3 against you. This Section does not limit your non-waivable consumer rights.

18.4 Assignment

You may not assign or transfer these Terms without Orlyn's prior written consent. Orlyn may assign these Terms to a successor in connection with a merger, acquisition, or sale of substantially all assets, or to an entity with at least equivalent capacity to perform, provided your rights under these Terms are not diminished.

18.5 No Waiver; No Partnership

No failure or delay by Orlyn in exercising any right is a waiver of that right. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Orlyn.

19. Contact

For any questions about these Terms or the Service:

Operator: Luca Diaz Hilterscheid (Einzelunternehmer), trading as Orlyn

Email: luca@orlyn.ai

Support: support@orlyn.ai

Postal address: Märkische Heide 5, 14532 Kleinmachnow, Germany

Matters concerning your Personal Data, your data-protection rights, and the competent supervisory authority are addressed in the Orlyn Privacy Policy.

Annex A: Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract. See Section 7.)

To: Luca Diaz Hilterscheid (Orlyn)
Märkische Heide 5, 14532 Kleinmachnow, Germany
Email: luca@orlyn.ai

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*)
contract for the supply of the following digital service:
Orlyn Subscription.

Ordered on (*) / received on (*): __________
Name of consumer(s): __________
Address of consumer(s): __________
Signature of consumer(s) (only if on paper): __________
Date: __________

(*) Delete as appropriate.

BY USING THE ORLYN SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.